HTML/MIME emails slow to open

Notes/Domino 8 Forum

Subject: HTML/MIME emails slow to open

Feedback Type: Problem

Product Area: Notes 8 Client

Technical Area: Functionality

Platform: Windows XP client

Release: 8.0.2

Reproducible: Always

Hi, recently I noticed that my client opens up MIME emails with a delay of about 15 seconds.

The email header will load up pretty fast just like all other emails but after that it hangs my client for about 15 seconds and in my Task Manager, I saw the notes2w.exe consuming up to 79% of my CPU power, until the email body finally loads up. What is wrong and why it hangs for 15 seconds each time I open a MIME email? The email I tested contains only plain text without graphics or elements that try to load something from the Internet, so there should not be any issue with Internet connection, proxy settings and such. Anyone can help me to resolve this? Thanks

Feedback number WEBB7SEAFE created by ~Kim Kinupulnivu on 05/26/2009